Resolution Center

Yes, your PDF patterns are safe with us. We take file protection seriously, both before and after upload. Below is how we handle security at every step.

Before upload: how we store your files #

When you send us your files, we store them on a password-protected external hard drive. This drive is not connected to the internet. We only connect it when needed, which keeps your original files safe from online access or accidental sharing.

After upload: how we protect them on our platform #

Once we upload your files to the Stitchonomy platform, we use several layers of security:

  • Files are stored on a secure server using SSL encryption
  • Access is restricted by WooCommerce’s digital product system
  • Only verified customers who have paid for the product can download the file
  • Each download link is protected

Can anyone else access my files? #

No. Your PDF patterns cannot be accessed by anyone who has not purchased the product. Customers never see the direct file location. They only receive a secure download link after payment is complete.

We never share your files with third parties. They are not available to the public and cannot be found through search engines or shared links.

Updated on June 21, 2025
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