Effective Date: 01/15/2025
Last Updated: 01/15/2025

Stitchonomy (“we,” “our,” or “us”) is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (www.stitchonomy.com) or use our services.

1. Data We Collect

1.1 Data You Provide to Us:

  • Name, email address, and billing information when you place an order or sign up for a newsletter.
  • Account information when you register on our site.

1.2 Data Collected Automatically:

  • IP address, browser type, operating system, and device type.
  • Usage data (e.g., pages visited, time spent, clicks).
  • Collected via Google Analytics and cookies.

1.3 Data from Third Parties:

  • Payment processing data via WooCommerce and payment gateways.

2. How We Use Your Data

We use your data to:

  • Process and fulfill orders.
  • Provide customer support.
  • Send newsletters and promotional materials (only with your consent).
  • Analyze website performance using Google Analytics.
  • Improve website functionality and user experience.

3. Legal Basis for Processing Data

Under GDPR, we process your data based on:

  • Contractual necessity (e.g., order processing).
  • Consent (e.g., for marketing emails).
  • Legitimate interests (e.g., website analytics).

4. Sharing Your Data

We may share your data with:

  • Payment processors (e.g., WooCommerce payment gateways).
  • Analytics providers (e.g., Google Analytics).
  • Third-party plugins (e.g., Yoast SEO for site optimization).

We ensure that all third parties comply with GDPR.

5. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccuracies in your data.
  • Erasure: Request deletion of your data (“right to be forgotten”).
  • Restriction: Limit the processing of your data.
  • Data Portability: Transfer your data to another service.
  • Objection: Object to data processing based on legitimate interests or direct marketing.

To exercise your rights, email us at info@stitchonomy.com.

6. Retention of Data

We retain your data:

  • As long as necessary to provide our services.
  • To comply with legal obligations (e.g., tax records).

7. Security Measures

We use SSL encryption, secure payment gateways, and regularly monitor our systems to protect your data.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our site. They help us improve your experience by remembering preferences, tracking usage, and enabling certain functionalities.

1. Types of Cookies We Use

  • Essential Cookies: Required for website functionality (e.g., WooCommerce cart).
  • Analytics Cookies: Help us understand how visitors use the site (e.g., Google Analytics).
  • Marketing Cookies: Track user activity for personalized advertising.

2. Managing Cookies

When you visit our site, you’ll see a cookie consent banner. You can:

  • Accept all cookies.
  • Reject non-essential cookies.
  • Adjust your preferences via the banner or your browser settings.

3. How to Delete Cookies

You can delete cookies through your browser settings. Visit your browsers website for specific instructions based on your browser.

4. Third-Party Cookies

Google Analytics and similar tools place cookies on your device. We ensure these tools comply with GDPR and anonymize IP addresses where possible.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page, and significant changes will be communicated via email if applicable.

Contact Us

For questions about this policy or data practices, contact us at:
Email: info@stitchonomy.com
Address: Vlamingstraat 9, 2712 BZ Zoetermeer, The Netherlands